Internal Medicine and Hospital Management

Patient-Centered Care: Enhancing Patient Experience and Satisfaction

Patient-centered care is an approach to healthcare that prioritizes the needs, values, and preferences of individual patients. It involves engaging patients in their care, providing them with clear communication and education, and involving them in decision-making. Patient-centered care also emphasizes the importance of treating patients with empathy, respect, and compassion. By focusing on the patient experience and providing personalized care, healthcare providers can improve patient outcomes and satisfaction. Patient-centered care has been shown to lead to better communication, higher patient trust, and increased patient engagement in their own care. Healthcare organizations must prioritize patient-centered care by implementing patient-centered policies, training staff on patient-centered approaches, and involving patients in quality improvement initiatives.